TRUE Grant Available
to Assist Struggling Customers Not Eligible for Low Income Assistance
Other payment assistance programs also still accepting applications
web site and new video outline programs and eligibility requirements
16, 2011 – Newark, NJ) - PSE&G wants customers to know
that a new TRUE grant, as well as several other payment assistance
programs, are available to help customers pay utility bills.
Temporarily Relief for Utility Expenses (TRUE) Program, approved
by the New Jersey Board of Public Utilities earlier this year,
is a one-time benefit for New Jersey residents struggling to pay
electric and natural gas bills who are not eligible for low income
programs. The maximum grant is $750 for electric and $750 for
be eligible for TRUE, customers must meet income and eligibility
Must have annual income for a two-person household of at least
$29,160 and not more than $69,853. For a household of four, an
income between $44,112 and $103,034. Income caps for other size
households are listed on www.pseg.com/true_guidelines.
Be 45 or more days past due on their bill and/or have received
a service discontinuation notice.
Demonstrate that four payments of at least $25 each have been
made on their utility account within the past six months, at least
three of which were made 30 days prior to applying for the TRUE
Been ineligible for or have not received LIHEAP or USF benefits
in the last year.
information for the TRUE grant, as well as for additional assistance
programs that take applications year round, is listed below:
Helps customers not eligible for low income programs with up
to $1500 toward their PSE&G bill.
Universal Service Fund (USF)
Helps make low income customer bills more affordable with a
$5 to $150 monthly credit.
866-NJ SHARES (657-4273)
Helps moderate income customers not eligible for low income
programs with up to $300 toward electric bills and $700 toward
natural gas heating bills.
Helps income eligible seniors and disabled adults with an annual
utility credit of $225.
Army Red Shield
Helps military personnel and their families with utility bills.
are available at all PSE&G Customer Service Centers for the
TRUE grant, USF, and NJ Lifeline. Addresses are listed on PSE&G
is available in English and Spanish on PSE&G’s Web site
at: www.pseg.com/help or
the Web site customers may link to program information and in
the case of the TRUE Grant can apply online.
Regional Public Affairs Manager