High Bill? Check for Excess Consumption
Please note the My360 Portal is now open for registration. This is app that can be used to monitor your water usage and setup alerts so the customer can proactively monitor their water usage before a high bill occurs.
High bills usually mean excess consumption and potentially hundreds of gallons of water being used. This could cost you as much as several hundred dollars a month and thousands of dollars for a quarter. Some examples of excess consumption are:
Please note: the excess water use, identification and repair of problems within your private plumbing system, as well as the associated costs, are the responsibility of the property owner. If you are unable to find and repair leaks by following the steps below, or are uncomfortable operating shut-off valves, it is strongly recommended you contact a professional plumber.
Step-by-Step Instructions for Checking for Excess Consumption
Step 1: Check the Consumption Indicator on the water meter
Step 2: Checking for private plumbing issues (other than toilets)
If your Consumption Indicator on the meter is active, the next step is to check for private plumbing issues. If the problem is related to a toilet, go to Step 3 for more information. Depending on your level of comfort with plumbing and shut-off valves, you may want to call a professional plumber to assist you